Server Support Engineer with German REF # 440649
In our Global Customer Support Center located in Sofia, HP is establishing a support team for various German speaking customers located in different countries. For building the support team we are looking for talented, highly motivated team players with a passion for Customer Service.
The primary function of the Server Support Engineers is to provide the customer with technical and non-technical expertise in their particular areas of focus, so that we can develop a genuinely customized solution for every customer.
Initially, the Server Support Engineers provide services to a limited number of small accounts to which they are personally assigned, while support becomes more and more specific as you move through the experience levels.
Furthermore we offer a 6 weeks Initial Technical Training provided by our In-house Trainers.
A Great variety of further Opportunities for developing the Technical Knowledge and experience are in place, through web-based trainings and/or classroom trainings, with unlimited access to ‘cutting edge’ Labs equipment. There are many possibilities for Technical Certifications, as per the knowledge level and experience gained.
Required:
• Fluency in German language
• Very good in English language skills
• Overall IT Knowledge
• Operation Systems (Microsoft, Linux) fundamentals knowledge and experience
• Excellence in MS Office
• Fast learning person with analytical and problem-solving skills
• Willing to participate in various working-time models (e.g. shift, call availability, etc.)
• Eager to gain hands-on experience with leading edge technologies
As an Advantage will be considered:
• Good Technical knowledge of one or more modern x86 platforms (HP/ Dell/ IBM/ SUN/ etc.)
• Previous Customer Services Experience
• Solution Center experience in Services
• Network Support Experience
As a Significant Advantage will be considered:
• Previous Customer Services Experience in the IT/Telecomm Environment
• Systems Administration Experience for one or more OS (MS Windows Server, Linux (any), SUN OS/Solaris, AIX and other)
• Experience with Storage Systems (any)
• Advanced Networking experience (Cisco, 3COM, other)
If you feel comfortable with the above mentioned requirements and want to work for one of the world’s premier IT Organizations, we would really like to speak to you.
So, please, visit our website www.hp.com/go/jobs where you can apply online to the position number
440649 - Server Support Engineer with German (location Bulgaria). Or simply send your CV in English to tinka.ivanova@hp.com.
Only short-listed candidates will be contacted.