Sutherland Global Services is looking for Dutch speaking professionals in Finance and Accounting for providing Credit Collections/Account Receivables services to one of our Strategic Partners – The World’s Most Preferred IT/Computer System Company headquartered in the US.
If you have the motivation, the relevant experience and the desire to learn and develop we encourage you to read all the details below and apply for the open position.
About Sutherland Global Services
Established in 1986 in Rochester, NY, Sutherland Global Services is a $400 million US based BPO employing over 23,000 professionals across its 23 global delivery centers based out of 7 countries - US, Canada, Mexico, Bulgaria, India, Philippines & UK. With a 23-year legacy in Customer Relationship Management, Sutherland specializes in providing customized Business and Knowledge Process outsourced solutions to over 60 Fortune 1,000 companies in areas such as Technology Support, Back Office Processing, Transaction Processing, Knowledge Management, Account Management, and Business Intelligence & Customer Service. 75% of our clients are in the Fortune 500 space.
The scope of our services is provided to leading global corporations across the Information Technology, Telecommunications, Banking & Financial, Insurance, e-Retail and Healthcare verticals.
In Sofia, Bulgaria - Sutherland was incorporated in May 2008 and currently employs close to 180+ employees providing support to some of our Fortune 100 clients across 16 languages.
An overview of the skill set requirement has been given below:
Minimum Requirements:
• Very good command (verbal & written) of Dutch language
• Excellent communication skills
• Excellent problem solving skills
• Good computer skills
• Collection Experience is preferred
Principal duties and responsibilities:
• Actively monitor and collect outstanding balances based on aging reports by contacting each account, mainly by telephone and by sending dunning letters
• Action AR requests
• Interface with various internal departments to resolve issues with regard to outstanding balances
• Report on a weekly base to senior staff about attained results and major customer issues
Life @ Sutherland:
• We offer very competitive salaries
• Work Life Balance: CET business hours from Monday to Friday.
• Other than the statutory taxes, we also offer our employees a unique social benefits package which includes
o Additional Health Insurance
o Additional Life Insurance
o Food Vouchers
o Gift Vouchers
o Transportation Allowance
• Quarterly Team Building Activities
• Unique Training & Development Opportunities (E-learning & Classroom modules; International Certifications)
• Monthly/Quarterly Rewards & Recognition Programs
Our Office Address:
• 3rd Floor, building 3, Vassilev Busines City
• 11 Industrialna Street, Sofia
• 5 mins from the center of the city
• Landmark: Near Stochna Gara
If the above opportunity excites you, please forward your CV (in English) to jobsbg@sutherlandglobal.com