Junior IT Support / Helpdesk (Entry Level) - Lukoil Bulgaria

Ready to take your first real step in IT?
LUKOIL-Bulgaria is looking for a motivated Junior IT Support / Helpdesk specialist to join our team in Sofia.
If you're curious, proactive, and eager to gain hands-on experience with enterprise systems, this could be the right fit for you. You won't just be resolving tickets — you'll be learning, growing, and building a solid foundation alongside experienced colleagues.
Training, mentorship, and genuine opportunities for development are all part of the journey.

Junior IT Support / Helpdesk (Entry Level)

Role overview
You will start as a Level 1 Helpdesk Technician, providing first-line technical support to internal users and assisting with basic system and infrastructure-related tasks. The role includes software and hardware installations, user support, and exposure to enterprise IT environments.
Required profile
•    Graduate or final-year student in IT, Computer Science, Engineering, or a related field
•    Hands-on experience with both Windows and Linux (academic, lab, personal, or internship level)
•    Basic understanding of key topics including, but not limited to, firewalls, load balancers, proxies and web servers
•    Basic understanding of operating systems and computer hardware
•    Strong interest in enterprise infrastructure and systems administration
•    Good communication skills, willingness to learn and develop in a corporate IT environment, and a service-oriented mindset
•    Excellent command of English (written and spoken)
Additional skills we consider a plus
•    Experience working in or exposure to a corporate IT environment
•    Detailed networking knowledge (TCP/IP, DNS, DHCP)
•    Basic understanding of database software (Oracle, MS-SQL)
•    Experience with Windows Server environments
•    Exposure to virtualization technologies (Windows-based or Linux-based)
•    Basic scripting skills and knowledge of PowerShell (preferable) or other programming languages
•    Any prior internship, lab, or hands-on IT experience
Working arrangement
•    Full-time / part-time
•    On-site (Sofia, Bulgaria)
What we offer
•    Structured onboarding and continuous training
•    Practical exposure to real enterprise IT infrastructure
•    Mentorship from experienced IT professionals
•    Opportunities to progress into system administration, networking, or security roles
•    Stable working environment and clear career progression
•    Competitive remuneration
•    Excellent benefits package
•    Comprehensive and flexible bonus program

Apply at jobs@lukoil.bg