BULWORK™ FIRST IT/ ITES Recruitment Agency in Bulgaria having a reputation for delivering a high standard of services both for Candidates and Clients is looking to recruit for one of it`s clients – a Leader in Delivery and Customer Service Area. For their office in Sofia they are willing to attract:
Candidate's Responsibilities will be:
- To provide support and help to customers about company's products
- To handle all the incoming Customers' e-mails and telephone inquiries and requests in a timely and professional manner
- To communicate with colleagues and take care that calls are routed to the right support groups and people.
Main Requirements:
- Very good command of THE FOLLOWING LANGUAGES:
- Command of some of the other European languages (German, French, Italian, Spanish, etc.) will be an advantage
- Ability to communicate with people and solve customer queries over phone or Internet
- MS Office skills
- Some experience in the service sector or in a Call/Support centre will be a great plus.
What will our Client offer you?
- Unique opportunity to work for one of the top 5 system security companies in the World!
- Very good process training on Technical Support and Customer Skills (1 month)
- Excellent salary + additional benefits (including: lunch vouchers, health and life insurances, covered travel expenses)
- Relocation package for the hired candidates from abroad or from other cities in the country who will relocate in Sofia
- No night shifts! Free weekends!
Please, forward your application (CV) in English via e-mail DIRECTLY TO:
Bulwork Bulgaria ltd. (license No 709/ 10.04.2007 exp. 10.04.2012 from MLSP)