Hewlett Packard Enterprise Internship - Technical solutions consultant with German
Description
The primary responsibility of the Technical Solutions Consultant with German - intern is to manage customer cases to a satisfactory resolution. The work is predominantly in the areas of hardware platforms, operating systems, subsystems and products operating on these systems. The Technical Solutions Consultant with German - intern is the first level of technical support to the customers. On receipt of a service request he/she researches for a solution through remote diagnosis, documentation and/or knowledge databases within agreed timeframes.